We’re here to help.

Let us help you find the best seats, explore new genres, and discover all that Performance Santa Fe has to offer. Here you’ll find general Box Office information, including how to get in touch with us, our hours, ticketing policies, gift card purchases, and more. Still have questions? Visit our FAQ page or call our Box Office at 505 984 8759.


Box Office Hours

Our Box Office is currently closed for in-person service, but can be reached by calling 505 984 8759.

Monday – Friday
10am – 4pm
On event days, our Box Office will be open one hour before showtime at the designated venue.

Get in Touch

By Phone
505 984 8759

By Email
info@performancesantafe.org

By Mail
300 Paseo de Peralta, Ste. 102
Santa Fe, New Mexico 87501


Box Office Resources and Policies

Ordering Tickets

Order online by selecting “More Information” next to the event you want to attend. You can also call our Box Office at 505 984 8759 Monday through Friday, 10am – 4pm.

Ticket Delivery

You can select to have your tickets mailed to you or held at Will Call. Tickets will be mailed to patrons who selected that option up until 10 days prior to the performance. Tickets ordered on or after that time will be automatically held at Will Call. Will Call opens at each venue one hour before the performance.

e-Ticket
If you purchase an e-Ticket, you will receive an email containing your ticket. You must print this ticket and bring it with you to the performance, or bring it on your mobile device. If you don’t receive an email with your ticket or can’t locate it, please call the Performance Santa Fe box office at 505.984.8759

Please note that in light of Covid-19, ticket delivery options and Will Call service are subject to change.

Service Charges

We never charge service fees and encourage our patrons to purchase tickets to our events directly through our website or Box Office.

Please note that the Lensic charges a $3 preservation fee per ticket for all events held at this venue.

Refunds, Exchanges, and Ticket Donations

Once tickets have been purchased, there are no refunds. Only subscribers and Annual Fund Members at the Director level and above may exchange their tickets for another performance. If you are unable to use your tickets, you may donate them back to Performance Santa Fe as a tax-deductible contribution. Please call or email our Box Office prior to the show to let us know that you are unable to attend and wish to donate your tickets.

Please note that in light of Covid-19, we are offering a No-Risk Ticket Guarantee for all performances on our 2021-2022 Season. If an event you have tickets for has been canceled, you may exchange your ticket for another 2021-2022 Season performance, request a full refund, or donate your ticket back to us as a tax-deductible contribution.

Unfortunately, children under six are not permitted at our performances.

Gift Certificates

Gift certificates are available for any amount. Please call or email our Box Office to place your order: 505 984 8759 or info@performancesantafe.org.

Ticket Pre-Sales

Annual Fund Members at the Donor Level and above receive access to the best seats first by way of Members-only Pre-Sale days. Members will receive notification prior to the start of a Pre-Sale via email. Donate now to become a Member!

Rush Tickets – $20

Patrons 30 and under can purchase $20 rush tickets at the venue two and a half hours prior to the performance start time with a valid ID. Limit one ticket per person. Seating will be based on availability. Limited tickets available for each performance.

Students who would like to purchase a ticket prior to the performance night may buy one single ticket in advance at a 50% discount with a valid student ID.

Please call the Performance Santa Fe box office at 505.984.8759 for more information.

Family Discount

Youth (ages 6-18) – 50% off a single ticket

Adult – 20% off for up to two adults with the purchase of at least one Youth ticket

Family tickets are only available by calling the Performance Santa Fe box office. Youth tickets will be available for pick up at Will Call at the performance and the youth must be present.

Discounts

Student and group discounts are available for select performances. Please contact our Box Office for more information.

Fast Track

To enjoy the convenience of leaving your vaccination card at home when you attend events, register for our Fast Track list.  We’ll check your card once and keep your “pre-checked” status on file. Click here for more information.

Covid-19 Safe Practices

To learn more about our latest Covid-19 Safe Practices, click here.